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Philip Evans


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AXMINSTER: Why Royal Mail changes may lead to your letters being delivered later

Thursday, 27 February 2014

Axminster households and businesses are likely to see a change in postal delivery times.
Royal Mail’s nationwide change of delivery method has come to Axminster and will be phased in over the coming weeks.
A Royal Mail spokesperson said: “Postmen and women will use new delivery methods and adopt revised delivery routes as these changes are introduced on a phased basis.
“Unfortunately, fewer letters are now posted every day and Royal Mail needs to organise its delivery routes to be as efficient as possible.
New equipment
“We also deliver more larger items and so we are investing in new equipment to carry these items to customers even more securely.
“The new equipment also reduces the risk of injury to our postmen and women from carrying heavier mail bags.
“The time customers receive mail will depend on where they live on the new delivery route.
“This may be later or possibly earlier than current delivery times.
When mail volumes vary, we may need to adjust delivery arrangements and times.
“These changes will require a period of adjustment for staff.
“However, Royal Mail will be doing everything possible to maintain a high level of service and thanks customers for their understanding.”


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