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EAST DEVON: Local hospital services to be scrutinised at public meeting

Tuesday, 17 June 2014


SERVICES provided at community hospitals - including those in Axminster, Honiton, Ottery St Mary, Seaton and Sidmouth - will be scrutinised during a public* meeting at The Beehive, Honiton, at 2pm on Thursday, June 26th. The meeting is being formally billed as "a Care Quality Commission listening event". It is part of an exercise in which England's Chief Inspector of Hospitals is asking members of the public to say what they think of services provided by Northern Devon Healthcare NHS Trust. The views expressed will help inspectors decide what to look at when they inspect the services provided at community hospitals in Devon during July. The trust will be inspected and given an overall rating under radical changes which have been introduced by the Care Quality Commission. ed last year that he will lead significantly larger inspection teams than before, headed up by clinical and other experts including trained members of the public. A Care Quality Commission spokesperson said: "To ensure the views of patients and the local community are properly heard, the inspectors will be holding two listening events (the other one will be in Barnstaple). "People are being encouraged to attend the listening event to find out more about the inspection process, to tell the team about their experiences of care and to say where they would like to see improvements made in the future." Anyone who is unable to attend the events can give their views in a number of ways - either online at www.cqc.org.uk/contact-us, by email at enquiries@cqc.org.uk, by writing to CQC, Citygate, Gallowgate, Newcastle upon Tyne, NE1 4PA or call 03000 61 61 61 *Although a public event, the media has been banned from attending. The spokesperson said: "The listening event is being held to enable members of the public to share their experiences of care with members of the inspection team. "These discussions will take place in small groups, and we want people to be able to talk safe in the knowledge that the confidences they are sharing will be respected."

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